FREQUENTLY ASKED QUESTIONS

Are all of your products that I see online also available in your store?

Our 5,000 s.f. boutique store could never house our entire line-up of products! We work diligently to showcase a wide assortment of options, which translates to a unique retail store with an ever-evolving look. If you can’t find a product in our store, our team and their in-depth knowledge of our product line, will assist with any questions. 

 

How can I reach Interior Living if I have questions or want to place an order not online?

You can come by our Calgary store, e-mail us or contact one of our Interior Living team sales advisors during our business hours. Call us at 403.246.6240 or email us at info@interiorliving.ca

 

Do you accept COM (Customer Own Material) or make custom pieces?

We accept COM for many of our upholstered pieces and specialize in custom work. We offer custom sizes and finishes on most of our furniture. All custom orders are made to your specifications. Don't hesitate to ask for help when customizing furniture. It is our goal that your piece(s) turn out perfect for you and your space.

 

Can you quote me a price?

The best way to obtain accurate pricing for custom pieces is to work directly with our sales team.  Please contact us to determine how we can best meet your needs. You can always expect a quote for your custom piece within 24 hours of the request.

 

What is the lead-time on furniture and special orders?

Typically our lead times are 8-10 weeks for most of our custom companies.  We can often accommodate special circumstances, so please ask. All lead times are APPROXIMATE. We always do our best to set the right expectations, although factors outside our control make it impossible for us to guarantee. Cancellations are not accepted on the basis of a past due lead-time.

 

Do you work with interior designers?

All the time! You can expect personalized service and a great experience in assisting your clients. We offer a trade discount with a valid resale license and designer credentials. Click here to learn more about our trade program 

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